X-Frame-Options: SAMEORIGIN X-XSS-Protection: 1; mode=block X-Frame-Options: SAMEORIGIN
Call us at: 1.866.436.1360

DIDGEBRIDGE PRIVACY POLICY

Didgebridge, LLC or Didgebridge, respects the privacy of the visitor’s to our website, as a result, we have developed this website privacy policy. We are dedicated to protecting your personal data and your right to privacy.

This privacy policy has been compiled to better serve visitors concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, this information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy with care to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Data Hosting Infrastructure for website for Didgebridge website Analytics

The data we collect belongs to you. We only collect non-personal data and don’t share the data with third parties or transfer it overseas. Your website data never leaves The Netherlands and, therefore, the E.U.  Also, no other third-party vendors have access to any data outside the hosting company that owns the servers on which the data is stored.

The data is hosted fully secured and encrypted in The Netherlands, part of the EU. Worldstream and Leaseweb own the servers, both dutch companies that adhere to EU law and GDPR policy.

We use a CDN for most of our customers. The CDN is called Bunny CDN and is part of a company called BunnyWay, located in Slovenia, part of the EU.

We collect and store country of visitor DIDGEBRIDGE PRIVACY POLICY

Didgebridge, LLC or Didgebridge, respects the privacy of the visitor’s to our website, as a result, we have developed this website privacy policy. We are dedicated to protecting your personal data and your right to privacy.

This privacy policy has been compiled to better serve visitors concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, this information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy with care to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Didgebridge website analytics for visitors on this site not using Google Analytics to protect your privacy and to not track you across the web

https://simpleanalytics.com/

Simple Analytics (and our hosting parties) possess organizational and technical measures to protect the data. All data is kept fully protected and encrypted. This is how we make sure your data is secure and exclusively processed by European companies. Any questions related to our security policy and measures can be sent to info@simpleanalytics.com

Data Security for Didgebridge website analytics

https://simpleanalytics.com/

Information We Collect

Brief Purpose: For conducting legitimate business interests, the fulfillment contract with you, compliance with legal obligations and your consent. Everything we do is consent and permission based driven.

As a Visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any personal information as a Visitor.

We collect your personal information when you register with us (“User”), when you express an interest in obtaining information about us or our products and services, when you participate in activities on our Website Site (such as joining our newsletter) or otherwise contacting us.

Generally, you control the amount and type of information you provide to us when using our Website. The personal information that we collect depends on the context of your interaction with us and the Website, the choices you make and the products and features you use. The personal information we collect can include the following:

  • Name, Email Address and Contact Data
  • Payment Information. If you choose to buy one of our Products, we collect payment information through our payment processor. All payment information is securely stored by our payment processor.

How do we protect visitor information?

We use regular Malware Scanning.

  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

We collect and store country of visitor

In contrast with most services that collect countries based on IP address, we collect them based on the visitors time zone. This way we don’t have to touch their IP address and still are able to define their country. Every country has their own time zone and modern devices automatically update the time zone when the device travels. The time zone is limited to a country, so we can’t get data about a city or region within a country.

We partially collect and partially store URLs

Too much information in the URL can be confusing and can make your stats messy. We only collect and store the first part of the URL. If an URL looks like this https://example.com/index.html?search=keyword#top we will only store https://example.com/index.html, also known as the protocol (https), hostname (example.com), and pathname (/index.html).

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice or request for permission to do so. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Personal Information Retention Period We will retain Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Aggregated and non-personal information.

We may share aggregated and/or anonymous information that does not identify you personally for Didgebridge business purposes. For example, we may disclose the number of visitors to Didgebridge sites or services. We may also share aggregated and/or anonymous information with our business partners for their own business purposes again without identifying PII data.  We do not sell your personal information (PII) or Personal Health Information (PHI) with any third parties without your personal consent.

Didgebridge website

We do NOT collect or store IP addresses

Unique Views on Didgebridge website

We drop the IP address from every single request. Period. We don’t save or collect them. We don’t hash them with cryptography.

Our unique detection of visits is quite unique itself. Most services use cookies or IP addresses to see if a visitor has visited the website in the past, except we don’t use cookies or IP addresses at all. In the UK, for example, websites can’t use IP addresses (even hashed) without an active opt-in from each user. This is why Simple Analytics is compatible with all existing privacy laws, including GDPR. You don’t need an opt-in for our service.

We detect a unique visit based on the hostname of the referrer of the page. When a user comes from one domain to another, their browser shares the previous domain with the next. If the current page’s domain is the same as the one in the referrer, we know it’s a non-unique visit.

 User Agents

We detect and exclude bots and spiders based on the visitor’s User Agent. We don’t use User Agents for fingerprinting, only for counting operating systems, device types, and browsers in your dashboard. We allow customers to download these counts alongside the User Agent string itself. We do anonymize the User Agent string. For example, when it has a very detailed version number we truncate it from Chrome/78.0.3904.108 into Chrome/78.0.0.0.

Do Not Track

By default we do NOT collect or store any data if a visitor has Do Not Track enabled

The Do Not Track browser setting asks a web application to disable either its own tracking or third-party tracking of an individual user. We never track your users anyway, but by default we also ignore visits with Do Not Track enabled and do not add them to your dashboard. Read more on how to disable this behavior.

We do collect and store UTM-codes

We track these UTM codes:

  • utm_source (e.g.: duckduckgo.com)
  • utm_medium (e.g.: search)
  • utm_campaign (e.g.: get_customers_02)
  • utm_content (e.g.: sidebar)
  • utm_term (this is deprecated as it is intented to contain user data)

Language

We collect and store the language of the visitor

Devices are set to a certain language. We collect the language of the device being used by a visitor. We don’t show this in our dashboard, but advanced users can get this data out of our APIs. Some language have a different region. For example English is used in the US and in the UK. We also store the region of the language.

We do collect and store device dimensions

Collecting the dimensions of a user’s browser window (innerWidth and innerHeight as viewport) and device dimensions (screen.width and screen.height) allows us to show you the most popular screen sizes. This is useful for making sure your website works great on all screens: phones, tablets, desktops, etc.

Time on page

When a visitor is on a page we collect the amount of seconds a page is viewed. If the page is hidden, we don’t count those seconds. Read this page to learn more about how we measure time on page.

Scrolled percentage

When a visitor scrolls on a page we record how far they scrolled. We do store this in a percentage with increments of 5%.

Do we use ‘cookies’?  Yes, but not for tracking and serving you ads

Yes. However, We do not use cookies for targeting you ads.  Our purposes for cookies are for functional purposes only. Such as when you sign-in to one of our accounts keeping you logged into a web session.

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we may use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user’s preferences for future visits.
  • Compile aggregate anonymized data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer, or Chrome) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled but It won’t affect the users experience that make your site experience more efficient however, there is a chance some of our services will not function properly.

Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

  • We need to perform a contract with you, such as when you create a Policy with us
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the personal information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA). Details here:

https://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080

Protecting Your Child’s Privacy

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Our Website is not designed for use by anyone under the age of 13 (“Child”), though we realize we may have a Child attempt to make purchases through our Website. We do not verify the age of our Users nor do we have any liability for verifying a User’s age. If you are a Child, please seek the permission of a parent or guardian before using our Website.If you are a parent or guardian and believe your Child is using our Website, please contact us to remove your Child’s account; we reserve the right to ask you for verification of your relationship to the Child before we honor such a request. If we discover that a Child has created an account on our Website, we will immediately delete the account as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. However, as parent of such a Child, you understand that you are legally liable for any transactions created by the Child.

 

Links to Third-Party Websites

Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to Websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

Third Party Links and Social Media

Occasionally, Didgebridge news or posts may include links to third party sites. These third party sites have separate and independent privacy policies that Didgebridge, LLC does not control. We encourage you to read the privacy policy of every site you visit, as we have no responsibility or liability for the content and activities of these linked sites.

Didgebridge sites may have embedded “plugins” (such as the LinkedIn “Follow Us” button) to third-party sites or offer login (such as log in with Facebook) through a third-party account. Third-party plugins and login features, including their loading, operation and use, are governed by the privacy policy and terms of the third-party providing them.

 

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

 

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
 On our Privacy Policy Page

Can change your personal information:
 By emailing us
 By calling us

 

Service Providers

We employ third party companies and individuals to facilitate our Website (“Service Providers”), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to comply with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

  • Other

Within 30 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

 

How does our site handle Do Not Track signals?

We do respond to web browsers Do Not Track signals from a web browser, mobile operating systems or mobile apps or  Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Your privacy is important to us so we have developed a comprehensive privacy policy for how we handle any personal data or PII.

Opting-Out

We give you choices about how we communicate with you.
Email or Texting Communications you can stop receiving promotional email messages from Didgebridge by following the opt-out instructions provided in any such message you receive. Postal Mail You can stop receiving promotional postal mail from Didgebridge by following the opt-out instructions that may be included within those communications. Mobile Text Messages We only send you promotional mobile text messages if you explicitly ask to receive these (you opt in). You can stop receiving promotional text messages by following the instructions to opt out provided within that text messaging program. PLEASE NOTE: We will honor your request to stop receiving promotional email, text and postal messages from Didgebridge. However, we may continue to send you service-related communications such as emails confirming purchases through our websites. And we may keep information for record keeping, such as to ensure we fulfill consumer requests not to send particular types of messages.
We take continual steps to keep your personal information accurate. Many Didgebridge campaigns provide access to view or update personal information you provided when you first registered online. Check where you registered to learn if you can view or update your information there.

Updates to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we may notify you on our Website, by a blog post, by email, or by any method we determine. The method we choose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.

 

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

To be in accordance with CANSPAM, we agree to the following:
 Not use false or misleading subjects or email addresses.
 Identify the message as an advertisement.
 Include the physical address of our business or site headquarters.
 Monitor third-party email marketing services for compliance, if one is used.
 Honor opt-out/unsubscribe requests quickly.
 Allow users to unsubscribe by using the link at the bottom of each email received.

We collect your email address in order to:

  • Be in accordance with CANSPAM we agree to the following:
    • If at any time you would like to unsubscribe from receiving future emails, you can email us at info@didgebridge.com and we will promptly remove you from ALL correspondence.
    • OPTING OUT OF COMMUNICATIONS FROM DIDGEBRIDGE OR INTELLISMART PLATFORM
    • TEXTING STOP IF YOU RECEIVED A TEXT MESSAGE FROM US WILL REMOVE YOU FROM OUR CONTACT LISTS FOR THE KEYWORD YOU OPTED-IN TO.
    • To be removed from our contact lists, please write to Didgebridge at the following address:

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

Didgebridge, LLC

9465 Counselors Row

Suite 200

Indianapolis, Indiana 46240

United States

Info@didgebridge.com

Last Edited on June 13, 2022